Comments on: Globe Loyalty Rewards!

By: kinny

kinny — Sun, 20 Jun 2010 03:45:51 +0000

I got really fed up with Globe. After being a loyal subscriber since 1997 they never gave me a free phone. I had to call them to remind them my contract had expired but they always tell me there are no phones offered or would force free duo on me.

The rebates I got for plan 800 were so low at Php200. So on Dec 2009 I cut my line and switched to prepaid for Globe, Smart and Sun. Wow, that was the only time Globe begged me to stay and offered a free E63 and an upgraded simcard. Forget it!!! Too late the hero.

By: Josh

Josh — Sat, 05 Jun 2010 10:38:54 +0000

I have to call 211 thrice to check what where the available rewards. There usual script ” The reward is subject to changes. “. There right. I was given the following options: 1. Billing rebates of 288 a month for 24 months 2. Deviant portable DVD player 3. 8,000 mabuhay miles 3. Nintendo DS Lite 4. Apple Itouch but you need to cash out (lol). I haven’t received the claim coupon yet, I called last week of April 2010, the csr process the request and told me to expect to received the reward coupon by may 19, 2010. May 20 – nothing arrived and so with the days after. I have to call 211 4 times and they would always say expect a callback from rewards dept within 24 hours, walang nangyari. What’s ironic nakausap ko pa yong csr na nagprocess ng request. Anyways, after days of waiting for a callback. At last tumawag yong retention rep nila (I dn’t know what timezone they’re using). He promised that I’ll get it by June 7. Case closed. Then yesterday I received a text: You will be receiving the loyalty reward coupon by June 10, 2010 and prepare 1. A signed re-contracting form 2. A valid ID 3. An authorization Letter 2. Your representatives valid ID. (Hahahahahaha). I called 211 and ask the csr where i can get a signed re-contracting form – Di nya alam instead sabi ” I’ll email you sir a redemption form coz you need it to claim the reward coupon once it is delivered by your mail courier… Hahahaha… Wish me luck… The prize of being loyal…

By: dante

dante — Sat, 22 May 2010 13:18:11 +0000

good for all of us. now i know that there is no fix loyalty reward. as if globe just randomly choose who to offer what.

my case. i have two lines (three actually but one has not yet been out of the lock-in period).

my first reward was a P250.00 monthly rebate for a plan500. my other line, i got a rebate of 416.00 per month for a plan 800 which i downgraded to plan 500.00. i got this because the csr who talked to me was a bit in error to assume i was still with plan800. since the offer has been made and i reminded globe of it, i finally got it. imagine just paying 84.00 per month for the plan 500.

my other plan was free last february 2010. instead of having availed the P250.00 rebate, i am only offered 100+. so i terminated it.

no regrets, however. i enjoyed the plan. i enjoyed the rewards.

but most of all, i enjoyed their services. not that i have no complains, but in attending to my complaints, globe is superb. with other networks, you will die of frustration.

By: dante

dante — Sat, 22 May 2010 13:14:26 +0000

good for all of us. now i know that there is no fix loyalty reward. as if globe just randomly choose who to offer what.

my case. i have two lines (three actually but one has not yer been out of the lock-in period.

my first reward was a P250.00 monthly rebate for a plan500. my other line, i got a rebate of 416.00 per month fo a plan 800 which i downgraded to plan 500.00. i got his because the csr who talked to me was a bit in error to assume i was still with plan800. since the offer has been made and i reminde globe of it, i finally got it. imagine just paying 84.00 per month for the plan 500.

my other plan was free last february 2010. instead of having availed the P250.00 rebate, i am only offered 100+. so i terminated it.

no regrets, however. i enjoyed the plan. i enjoyed the rewards.

but most of all, i enjoyed their services. not that i have no complains, but in attending to my complaints, globe is superb. with other networks, you will die of frustration.

By: Juana B. Wais

Juana B. Wais — Tue, 04 May 2010 07:46:44 +0000

@ Harold: To what telco provider are you switching to: Smart? Sun?

By: harold ebora

harold ebora — Mon, 03 May 2010 16:08:09 +0000

Last April 21, i just finished my 24 months contract with globe for the free mobile unit. I inquired for the new mobile, i was told by Globe (festival) that i will be called by their “loyalty group” after 5 days. And that my inquiry about the reward is subject for approval and/or availability. (oh men..)

after 6 days, nobody called. Instead, i called their customer service (211). Again, i was told of other rebates and that they can not be certain if i could receive their reward.

Is this possible? where is the so called loyalty importance from Globe subscriber. I am a post paid user. I pay my bills regularly. I could atleast received a very nice treatment/approach from Globe loyalty group and give me some concrete answer about their reward.

Anyways, im not spending time following up from Globe. Im cutting my line with Globe.

end.

By: Juana B. Wais

Juana B. Wais — Thu, 22 Apr 2010 08:18:20 +0000

wow winner ha! congrachulations! Pero may caveat nga lang na dapat mabuhay miles. Sayang ang miles!

By: The Wais Life » Blog Archive » Happy with Globe 4438 Rewards?

The Wais Life » Blog Archive » Happy with Globe 4438 Rewards? — Thu, 22 Apr 2010 07:56:40 +0000

[...] mejo late na cguro ang post ko about this program. I already redeemed my Php 195 rebate as a reward for being a loyal Globe subscriber for 2-years (na slightly required naman talaga). Then last April 4, Globe launched the 4438 Rewards [...]

By: jeenee

jeenee — Mon, 19 Apr 2010 15:21:07 +0000

I am availing the 16,000 miles from globe rewards. That’s equivalent to a free roundtrip airfare via PAL for two to Kalibo, Cebu or Palawan. My husband & I chose the latter. One should be a Mabuhay Miles member to be able to avail of the rewards promo.

By: Juana B. Wais

Juana B. Wais — Mon, 19 Apr 2010 09:34:48 +0000

@ Oh wow. Nyeee. Let me know how your case goes Sana bumongga ang rewards mo