Hindi doughnuts ang reward...pero kung pwede lang, why not doughnut?

I just remembered that my contract with Globe telecom actually expired last month. And I do know that once Globe contract ends, customers are entitled to some loyalty rewards for, of course, not switching to the competition. So I made a quick call to the Globe Customer service hotline (Dial 211 on your Globe mobile number) early this afternoon.

And the reward is….

According to Mr. Customer Service representation (who sounded a bit gay to my delight), because of my sticking with Globe for the REQUIRED lock-out period of 24 months or 2-years and spending an average of Php 1,000 to Php 1,300 per month of phone bills, I am “rewarded” with my choice of:

Php 195 worth of rebate on my monthly Globe phone bill for 24-months or 2-years

OR

FREE Duo Service worth Php 399 per month, which entitles me to FREE unlimited landline and Duo calls within Metro Manila and Metro Cebu only, for 12-months or 1-year

So Php 195 rebate or FREE Duo Service?!? Whatchathink?

I hardly call landlines anyway. But I think Php 195 is a tad bit small. Okay I am thankful but pwede kaya masmalaki rebate? Hehehe. Though I don’t want to spend more for my phone bill. Hehehe! Labo men!

Hmmm baka I will be going for the Php 195 rebate. Sayang ang Php 195. Pwede ko na un pangkain sa favorite kong Le Ching Beef Wanton Stewed Noodles here I come again! Hehehehe!

BUT hey, come to think of it, how come I was the one who had to call to know my loyalty rewards? Aren’t they supposed to inform me that I had such privileges? Baka tinitipid ang Globe rewards? Hehehe. From the loyalty programs I’ve experience, they do inform me of the perks that I get as a loyal customer. Because loyal customers are supposed to feel like queens. Or so I thought.

Hmmmm…To my fellow Globe subscribers, did Globe give you a call to inform you about your loyalty rewards or you made the call just like I did?

Live Wais-ly

Juana B. Wais

P.S. Salamat pa din Globe Kung sa credit card, sayang ang points. Dito sa Globe, sayang naman ang rewards.